Please register a company account through the RiConnect link provided by our distributor to start experiencing RiConnect! Please note: Each company should register only one company account, and colleagues from the same company can be added within the company account after registration.
We support 46 languages.
RiConnect offers API and Excel upload services, allowing users to efficiently synchronize their company's product master files to the RiConnect database using either API or Excel.
We do not provide customization services.
We support HF RFID to ensure users can perform equipment inspections and maintenance at close range.
We support the GPS function on mobile phones. If users enable the GPS service on their phones and authorize RiConnect to access their location, we can record the user's last location during each inspection.
Yes, we send notifications through both the system and email.
Yes, we offer customizable templates that allow customers to create their own questions to meet their specific needs and standards.
Under the authorization of the asset or product owner, users can view the information related to that asset or product.
In situations where there is no internet connectivity, you can temporarily store inspection records on your mobile device. Once you regain internet access, you can proceed to upload the records.
We provide mobile app notifications, web notifications, and email notifications.
The main impact of BlueTick on RiConnect is that purchasing it is necessary for the logo to appear on the app and generated certificates.
RiConnect App is available for both iOS and Android systems, and it can be found on both the Apple App Store and Android Google Play. Simply search for "RiConnectApp" to download and install.
The RiConnect App fully supports NFC reading functionality. For certain smartphones, due to variations in NFC design among manufacturers, users may need to conduct self-testing. If NFC reading is not feasible, users can connect and utilize a wireless Bluetooth RFID reader for scanning.
Requires compliance with ISO 15693 format for RF protocol.
The primary contact person for the company account can directly purchase plans on RiConnect. Please refer to this link to learn more.
RiConnect offers comprehensive process guidance and training courses within the RiConnect system, enabling users to easily utilize RiConnect at any time.
Welcome to contact us through the customer service form within the RiConnect system or by sending an email to [email protected]. We are here to assist you!
Please refer to our SLA (Service Level Agreement) for further details.
Yes, you can refer to our MSA 2.2 for further details.
Please refer to this slide.
Please refer to this link to download.
Please refer to this link to download.
Please refer to this link to download.
Please refer to this link to download.
Please click on the following link to download the logo and use it in your communications.
Please select your desired language to download.
• English
• English (for America Market)
• Español
• German
• Indonesian
• Vietnamese
Please refer to this link.
